Privacy policy

The Guest Speaker Exchange is a UK service that connects independent speakers with clubs and societies looking to book talks. We are the data controller for the personal information described in this policy.

When you create an account we collect:

• Your name and email address
• Whether you register as a speaker or a club organiser

Speakers can also choose to provide:

• A profile photograph, biography and talk descriptions
• The town and county they are based in, fees, travel details and availability

Club organisers can provide their club's name, type, location and meeting details.

When you send a booking enquiry, we store the enquiry details and any messages you exchange with the other party through the site.

• To run your account and show your profile to other users as you intend
• To pass booking enquiries and messages between speakers and organisers
• To let our administrator review speaker listings before they go live
• To keep the site secure and fix problems

We do not sell your personal information or use it for advertising.

Approved speaker profiles — including photograph, biography, talks, fees and general location — are visible to everyone who visits the site. We never publish a speaker's home address.

Club profiles, booking enquiries, shortlists, annual programmes and messages are private. They are only visible to the people involved and, where needed for moderation, our administrator.

We use Lovable's built-in analytics to understand how the site is used. It uses no cookies, stores nothing on your device, doesn't keep your IP address and doesn't identify you. It records the pages visited, where visitors came from, their country, browser, operating system and device type, how long they stay, how fast pages load, errors, and which buttons and links are clicked. Detailed data is kept for 90 days and daily summaries for a year.

Lovable collects this data for us. Lovable's privacy policy explains how it handles it.

• Lovable Cloud hosts our database, sign-in and photo storage. Data is stored in the European Union (Paris).
• Google sign-in — if you choose "Continue with Google", Google shares your name and email address with us so we can create or open your account.
• Google Fonts provides the typefaces used on the site; your browser requests them from Google when a page loads.

Under UK data protection law you can ask us for a copy of your personal information, ask us to correct or delete it, or object to how we use it. You can delete much of your own information at any time by editing your profile. To permanently remove your account, open My profile and choose Delete my account. This removes your profiles, talks, uploaded photos, shortlist, programme entries, and enquiries and messages involving you, including the other participant's access to those conversations. Deletion does not cancel arrangements made outside the site. To exercise other rights, contact us using the details below.

Account deletion removes data from the live service. Copies in provider backups may remain until those backups expire; existing downloaded files and previously issued photo links cannot be recalled immediately.

If you are unhappy with how we handle your information, you can complain to the Information Commissioner's Office (ICO) at ico.org.uk.

Questions about this policy or your information? Get in touch with us at the email address shown on your account correspondence, or via the site.